How to delete your account
You can request account deletion from inside the app. The app will show when deletion is complete or still pending because a connected service must retry.
- Open BOSS and go to Account.
- Under Your data, tap Delete account and data.
- Confirm. BOSS closes your account, clears private game data, and signs you out when deletion completes.
Want a copy first? Tap Export my data in the same section.
Deleting your account does not cancel BOSS Club. Use Apple subscription settings (or Google Play subscription settings on Android test builds). Cancel through the store where you subscribed to avoid another renewal charge.
Can't open the app? Email support and we will delete it for you after verifying the Apple, Google, or email identity attached to your BOSS account. Do not send passwords, sign-in codes, or payment details.
Send a deletion request to player support.
What deletion removes
- Your BOSS account and linked sign-in methods.
- Your company, products, employees, finances, and progress.
- Your decisions, results, conversations, notifications, and company history.
- Registered push-notification tokens and active BOSS sessions.
What may be kept
We retain a limited pseudonymous record that a $25,000 starting grant was used, so deleting and recreating an account cannot issue it again. We may also retain limited store transaction records to prevent fraud, avoid processing a purchase twice, resolve disputes, or meet legal obligations. We keep these records only as long as needed for those purposes.
Companies other players traded with stay in the shared market history as an anonymous “Closed company” with no name, description, or link to you.
Subscription provider records
Deleting your BOSS account removes its subscription access and purchase links from BOSS. It does not delete purchase records held by Apple or Google. Store records remain subject to the store’s own privacy and retention policies.
A data deletion request does not cancel your subscription. Cancel BOSS Club through your store separately.
Reset game is different
Closing a company and starting again uses the funds you still have; it does not issue another $25,000 grant. Delete account removes private account and game data, while the grant-use record remains.
Timing
In-app deletion may show a pending state while connected services complete it. Email requests that need identity verification may take up to 30 days. We will tell you when the request is complete or if law requires us to keep a limited record.