Contact support
Email us with the device type, app version, and a short description of what happened. Do not send passwords, platform sign-in codes, or payment details.
We aim to reply within five business days.
My progress is missing
- Confirm that you used the same Apple, Google, or email sign-in method linked to your BOSS account.
- Close BOSS and open it again with an internet connection.
- If your company is still missing, contact support before starting a new one.
Notifications are not arriving
Open your device settings, find BOSS, and confirm that notifications are allowed. BOSS only registers a push token after you grant permission.
Purchases and BOSS Club
Map style looks and BOSS Club are looks only. If something you bought is missing, open the shop and tap Restore purchases while signed in to the same account. To cancel BOSS Club, use Apple subscription settings. Refunds for App Store purchases are handled by Apple at reportaproblem.apple.com. See the Terms for details.
Start the game again
If your company closes, you can start another using your remaining in-game funds. The $25,000 first-company grant is issued only once per player.
Delete your account
Go to Account → Delete account and data. The app shows whether deletion is complete or pending a connected service. Read the details and consequences on our account deletion page.
Privacy and terms
Read the Privacy Policy to understand data use. Read the Terms of Use for the rules that apply to BOSS.